Newsletter | July 2019 Print

Did you make it to this year's Summer Social?

If you didn't make it, you missed one of the best chapter socials that we have had so far! This year's summer social at The Woolworth was a great success! 

A big thank you to our Event Sponsors for making this Summer Kick-Off Party happen!

Title Sponsors

Chief Fire Protection
Coulter & Sierra

Mutual of Omaha Bank


Drink Sponsors

Alabama Roofing
Burr & Forman
CMA and
The Grass Guys




Next to having a good time duckpin bowling, enjoying drinks and a delicous appetizer buffet, people had fun taking photos in front of our new step-and-repeat banner!

And what would be a summer social without door prizes! Thank you to our Summer Social Title Sponsors Chief Fire ProtectionCoulter & Sierra and Mutual of Omaha Bank for providing some great prizes and making several of our members happy winners!


Last but not least, we want to also thank our Social Events Committee for putting this event on! This would have not been possible without your help!

2019 Social Events Committee: Chair - Catherine Booth (Neighborhood Management), Shelby Breedlove (Gibson Landscaping), Lanier Coulter (Coulter & Sierra), Monica Eubanks (Neighborhood Management), Sarah Haney (Community Management Associates) and Stephanie Panagiotides (Community Managment Associates)

Visit for more event photos.

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2nd Annual Golf Tournament

We are getting ready for this year's 2nd Annual CAI Alabama Chapter Golf Tournament!

This year's golf tournament will be held at Riverchase Country Club on Thursday, September 24 from 9am-1pm!

We are in the process of securing tournament sponsorships and signing up players right now. If you haven't yet been contacted by one of our golf committee members about playing and/or sponsoring the tournament, please look out for their call or email.

NO GOLF SKILLS are necessary to play in the tournament! It's all about having a good time with others that are working with or living in HOAs/Condos in Alabama. Enjoy comradery, many hole sponsor booths that hand out goodies, beautiful scenery and an awards luncheon with many prizes!

Managers and Homeowner Leaders! You can play for free in the tournament! Just let us know that you would like to play, please sign-up online by clicking the button below.

Please be a sponsor at this year's golf tournament supporting The Bell Center
! The Bell Center is doing incredible work for so many children in Alabama, so let's get together and raise some money for them!

Early Bird Special: Sign up for an Eagle Sponsorship by August 15th and save $100.

Click here to review the sponsorship benefits and let us know if you will able to sponsor and/or play by contacting the Golf Committee Chair Steve Cottrell via email at [email protected] or via phone at 205-527-4941. Or click below to sign-up online.

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Social Media: Friend or Foe?

by Kris Toffel (CMCA), Community Association Manager at Associa McKay Management

The use of private social media groups for managed communities is constantly debated among community managers. While social media increases visibility and provides an alternative avenue of communication, things can turn sour and get out of hand quickly. However, social media doesn’t have to be your enemy – homeowners and HOAs can actually benefit from using social media if done correctly.

The following are 5 tips that will help social media be your friend, not your foe.


1. Define the purpose of social media. Encourage your residents to use social media for neighbor relations rather than community issues. If residents want to share news about a lost cat or introduce themselves, they should do it on social media. However, neighborhood issues should be posted on a community platform where the CAM can see it.

2. Partner with your board. As a CAM, it’s likely that you aren’t in your community groups on social media. Because of this, it’s important to partner with the board so they can be your eyes and ears if negativity begins to spiral. When there are complaints or issues arise, tell your board to alert you immediately so you can take action and educate residents. Additionally, encourage your board and residents to post about the positive things happening in your community, not just the negative.

3. Address issues quickly. If your board notifies you about an issue, be sure to address it quickly. I have found that the best way to address an issue promptly and professionally is not by stepping into the ring, but taking the issue out of the group and posting it on a community platform where the management company is involved, like TownSq.

4. Communicate. Good communication is key to a successful community. Communicate as much as possible with your residents, preferably on the phone or face-to-face if the matter is sensitive in nature. Additionally, make sure your residents know who to contact if they have a specific issue or question that you may not be able to answer.

5. Learn from your mistakes. Remember that all communities have issues, and if you make a mistake, don’t dwell on it – learn from it. Over time, you’ll find out how involved you should be in some issues. You’ll find out if board members commenting makes things worse or better, and you’ll learn what works best for your individual community.

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Preventing Fraud and Embezzlement in Your HOA

By Dawn Bauman, Senior Vice President of Government & Public Affairs at CAI National

Associations fall victim to theft and embezzlement too frequently. Know the warning signs and institute preventive measures before your community is left with a difficult recovery. HOA boards should consider implementing the following practices and procedures to safeguard association funds.

Click here to continue reading this article.

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Upcoming Events

August 21, 2019 | 1 - 2 pm
Webinar | Gathering Evidence for the Enforcement of Rules and Restrictions

Register Now


September 19, 2019
CAI Alabama Chapter Meeting and Social
Short-Term Rentals in your HOA/Condo
Time: 4:00pm - 6:00pm
Location: Birmingham District Brewing Company

Register Now


October 24, 2019
CAI Alabama Golf Tournament
Time: 9:00am - 1:00pm
Location: Riverchase Country Club

Click here for more information!


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